Ecosystem Cloud Partner Support (ECPS). Upgraded IT tools improving user experiences. Software Upgrades and Updates. Designated Support Portal Access. Escalation Management. Incident management. Onsite Support Enhancement Option. As a Poly Certified Service Partner, get the Poly+ support you need with the power to elevate your customers collaborative experience. Benefit from 24x7 ecosystem cloud partner support, advance hardware replacement[1].. Features. On-site support. Yes. Number of years. 3 year(s). Service time (hours x days). 24x7. Service type. Onsite Support. Type. On-site. leaflet
